Resources and Links for Families

Resources and Links for Families

CASE Collaborative understands the importance of family and community involvement in providing students with the best possible learning environment. It is our goal to provide families with ongoing communication and resources to ensure that students are given the opportunity to reach their full potential. Growth, learning and successful transitions flourish in a connected environment.

Massachusetts State Agencies

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Department of Elementary and Secondary Education
Voice 781-338-3000
TTY 800-439-2370

Parent Stress Hotline

Department of Children and Families (DCF)
Main 617-748-2000 
Mon-Fri: 8:45 am - 5:00 pm
Auto Attendant 617-748-2400​

Child-at-Risk Hotline
Open 24 hours to report child abuse and neglect​

Department of Public Health (DPH)
Main 617-624-6000
TTY/TDD 617-624-6001

Department of Developmental Services (DDS)
Main (617) 727-5608
Video phone (VP) 857-366-4179

Massachusetts Developmental Disabilities Council
Main 617-770-7676
Mon-Fri: 9:00 am - 5:00 pm​

​​Department of Mental Health (DMH)
Main 617-626-8000
Mon-Fri: 9:00 am - 5:00 pm

Emergency/Crisis Line - Available 24 Hours

DMH Information and Resource Line Voicemail Box
*This voicemail box is checked regularly Mon-Fri.
Calls are returned within 48 hours

Massachusetts Rehabilitation Commission
Main (617) 204-3600
Voice/TDD 800-245-6543

Massachusetts Commission for the Blind (MCB)
Main 617-727-5550
Mon-Fri: 8:45 am - 5:00 pm
Toll Free 800-392-6450​

Massachusetts Commission for the Deaf and Hard of Hearing (MDCHH)
Main 617-740-1600
Mon-Fri: 9:00 am - 5:00 pm
TTY 617-740-1700
​Front Desk 800-882-1155
TTY 800-530-7570

Massachusetts Disability Council (MDDC)
Main 617-770-7676
Mon-Fri: 9:00 am - 5:00 pm